Creating an Order Duplicate

To duplicate an order, go to Order > Orders, select an order, and click the dropdown list near the Duplicate button. Choose either Duplicate or Extended Duplicate option.

Duplicate

This option creates a single order duplicate. Clicking it opens a new order creation window with the parameters of the order copied, and a copy indicator added to the order number. Adjust parameters if needed, then click Save or Save and close.

Extended Duplicate

With the Extended Duplicate option, you can create multiple copies of a single order and split tips between drivers who delivered the order.

This feature is particularly useful when your drivers need to deliver a large order simultaneously.

Extended Duplicate option allows you to:

1. Select the number of copies (up to 5)
2. Divide the tip amount
3. Copy payment details
4. Send customer notifications

• If the “Divide Tip Amount” is checked, the tips are divided equally between all orders, including the original. If not checked, 100% of the tips remain on the original order, and copies are created with an empty tip field. 
• The “Copy Payment Details” determines whether the payment information for the order should be copied or remain only on the original order. Payment Details refer to fields where the cost is indicated, except for the Tip field. The Payment type is always copied.
• “Send Customer Notifications’’, if enabled, will send notifications regarding all the copied orders. If not, only the original order’s notifications will be sent.