After the customer receives their order, you can configure either you or the customer to receive the POD document.
1. To set up sending a POD document to you:
Go to Properties > Pick-up locations > find the pick-up location > Click Edit.
Check the box next to Enable Proof of Delivery under Manager Notifications.
Enter in the email address in Proof of Delivery Emails:
Click Save and Close. After that, you will receive the POD documents by email.
This is what a POD document looks like:
You can also set this as a default setting for new Pick-up locations:
Go to Properties > Global Settings > Notifications. Check the box next to Enable Proof of Delivery by Default. After that, your new Pick-up locations will be created with this option checked. You can still uncheck it if you don’t need it.
2. To set up sending a POD document to customers:
Go to Properties > Drop-off Locations > find the location → click Edit.
Check the box next to Proof of delivery enabled and list the customers' emails:
Click Save and Close.
The POD document will be sent to the customers every time the order is completed.
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